YOU'RE INVITED
Welcome to the next stage of our selection process. Please review the role details below and use the scheduler to book your mandatory in-person interview.
Arcade Supervisor
Leadership & Operations
Responsible for operational integrity, brand reputation, and facility health. This role balances technical oversight with team leadership.
1. Operational Readiness
- Manage start/end of day sequences
- Ensure "Customer-Ready" environment
- Conduct pre-op floor walks
2. Technical Oversight
- Verify integrity of all VR gear/consoles
- First line troubleshooting & glitches
- Manage all peripheral power levels
3. Inventory & Supply
- Monitor and restock concessions
- Maintain mission-critical tools
- Strict supply chain documentation
4. Revenue & Marketing
- High-energy TikTok/IG content creation
- Drive sales & repeat bookings
- Secure POS & financial balancing
5. Leadership & Team
- Direct and delegate floor attendants
- Mentor staff in service excellence
- Hands-on floor support during peak
6. Guest Relations
- Proactive "Smile Factor" management
- Exceed customer expectations daily
- Ensure safe, high-energy group fun
Arcade Attendant
The Heartbeat of the Floor
Your primary goal is to manage the energy of the room, ensuring every guest feels like a VIP while maintaining a tight schedule.
1. Guest Engagement
- Active Hosting: Facilitator of fun
- Seamless guest transitions to play
- Immediate "Guest-First" problem solving
2. Technical Mastery
- Expert knowledge of every game
- Troubleshoot gear on the fly
- Clear, quick mechanical instruction
3. Sanitation Standards
- Meticulous gear wipes after every use
- Regularly sanitize all high-touch areas
- Maintain the Cyberpunk aesthetic
4. Confectionery Service
- Prepare popcorn, hot dogs, & sodas
- Maintain spotless food prep workstation
- Manage snack orders without delays
5. Teamwork
- Collaborate for Field Trips & Parties
- Alert teammates to equipment needs
- Reliable "step-in" dependability
6. Commitment
- Weekends & Public Holiday specialist
- Strict punctuality for session starts
- Occasional weekday training shifts